Calais Info Bus - French Speaking Co-Ordinator

We are looking for a volunteer (accommodation and appropriate stipend will be provided) to commit to a minimum three month period to serve as a French Info Bus Coordinator. You will assist refugees and displaced people to access legal information on their rights, and support them in making asylum claims or accessing appropriate legal representation, you will also attend varioius interassociation meetings that are held in French to understand the situation facing Refugees in Northern France.


To apply please send a CV and cover letter to and state you’re available starting date.


Start: ASAP


Accommodation will be provided in a mobile home with other volunteers and a stipend can be negotiated to help cover food and living expenses.


About the Position


The Legal Support Worker will be based in Calais and Dunkirk. They will provide legal aid support to communities in liaison with Legal Aid services in Northern France. As a representative of Refugee Info Bus, it is vital to ensure that any legal information given out on the field is accurate and correct. One must understand the limitations on the information we can give and any legal ramifications communities we support could face if false information/information that could put them in harm's way was to be given out.


Relevant Qualifications and Experience




  • Interest in working with displaced people.

  • Fluency Spoken English and French

  • Knowledge and ideally experience of working with people seeking asylum in France.

  • Full Drivers License.

  • Capacity to translate into English or French; with sensitivity and confidentiality at all times.

  • Ability to work as a team.

  • Ability to engage with community members from different cultural backgrounds

  • Good communication skills, team player and flexibility

  • Capacity to volunteer in difficult, stressful and intensive contexts.




  • Experience working for or alongside NGOs

  • Good understanding of equal opportunities, cultural diversity and gender issues; commitment to apply relevant policies

  • Good knowledge of adolescents rights and related matters.

  • Advanced studies in migration or migration law.


Key Areas of Responsibility


  • Be a positive role model and demonstrate legal knowledge of the French Asylum System.

  • Liaise with other organization working in Northern France,  providing referrals where appropriate.

  • Comply with Refugee Info Bus volunteer policy and safeguarding policy

  • Provide training and workshops for Info Bus team, on Asylum System in France, as well as updates on changes in law and policy that will impact on our service users.

  • Work with Legal shelter, La Cimade and PSM in order to help refer our service users to appropriate lawyers and legal representation.

  • Attend Weekly Inter-Asso meetings as a representative of Refugee Info Bus.

  • Provide up-to-date fact sheets on the French asylum system and other European countries that are fact-checked by qualified French Immigraratiiton lawyers.

  • Demonstrate an ability to understand French law.


About the Organisation  


Refugee Info Bus was founded in the Calais ‘’Jungle’’ Camp in 2016. It began as a WIFI hotspot and mobile office for refugees and asylum seekers living in Northern France. Within a year, we delivered more than 1,000 workshops run by Dari, Arabic, Amharic and Tigrinya speaking volunteer workshop facilitators. During the evictions of the Calais ‘’Jungle’’ Camp, we provided 4,000 multi-lingual info-packs in Arabic, Farsi, Kurmanji, Pashto, Amharic, Tigrinya and Oromo. The pack included legal information, useful contacts and what to expect in the accommodation centres in France. They also included emergency tips to be used in the event of detention or deportation.


We have since expanded our services to Greece and Dunkirk, Northern France. As part of the project we run a mobile information service that drives between camps in Calais and Dunkirk six days a week. It is a space where people can come and use WIFI, phone charging and gain access to information on claiming asylum in France and the UK. We work alongside many other organisations on the ground, providing legal referrals, medical referrals and referrals to the Refugee Youth Service concerning unaccompanied minors we come into contact with. Our time on the ground provides us with the opportunity to get to know the communities we support and to be available to answer all queries where possible.




Thank you so much to our every person who has donated, volunteered or inspired us to continue our work on a daily basis.

We are so grateful for all of your support so far, we can't continue our work without it!

Registered UK Charity Number: 1168538

PO BOX:  Po Box 28652, Edinburgh, EH4 9EX



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