We're hiring a Project coordinator (tech services)

About Refugee Info Bus

Refugee Info Bus provides Wi-Fi and charge, phone services and practical information guides to communities in Northern France. We work across different living sites in Calais, working out of a van with a team of 5 to 6 long-term volunteers. Our charging sessions are 2.5 hours long with 3 volunteers present for each distribution. Apart from the services mentioned above, our aim is to create a community space around our van by offering tea, water, board games and sports equipment in our sessions. On top of that, we attend inter-association meetings, coordination meetings, different training sessions and carry out a range of administrative tasks. 

Role: Project Coordinator (Tech Services)

Location: Calais, France

Commitment: Minimum 6 months (generally 5 volunteering days and 2 days off each week)

Start date: As soon as possible (starting 2022)



  • Running the phone donations and phone distribution programme. 

  • Managing, maintaining and weatherproofing IT and equipment for the entire operation (mainly WiFi system, printer, generators and charging equipment).

  • Advising on sim cards and basic phone troubleshooting to other team members and people attending our charging sessions.

  • Running and creating tech-focused information campaigns and flyers four our service users that bridge language barriers and prevent information gatekeeping.

  • Managing the phone credit partnership with Phone Credit 4 Refugees (PC4R).

  • Providing ideas and low-cost phone care solutions to our service users.

  • Regular presence in the field working with other volunteers on stocking the van, setting up charging stations, spending time with the people using our services, providing refreshments, cleaning down after shifts, and other tasks as required.





  • Driver’s licence.

  • Excellent verbal and written communication skills in English.

  • Good level of technology literacy and proactive at finding solutions.

  • Comfortable at communicating tech-related issues to different audiences.

  • Confident working with Google Workspaces.

  • Highly proactive and organised, able to manage and prioritise a busy, high-pressure workload. Good at creative problem solving.

  • Experience working in a grassroots charity or NGOs.

  • Experience in a similar background (work with refugees, asylum seekers and/or displaced communities).

  • DBS check or country equivalent.




  • Basic level of French.

  • Experience working in a Coordination role.

  • Background in Computer Science or Computer Engineering. 

  • Knowledge of any of the languages spoken by the communities in Calais (Arabic, Farsi, Pashto, Tigrinya, Sorani, Oromo or Amharic). 

  • Previous experience working in Northern France.

What we offer

  • Flat rate expenses reimbursement (£450/month)

  • Shared accommodation.

  • Holidays/breaks every two months.

This is a volunteer role and is subject to a volunteer agreement and our code of conduct. There is no contract and no obligation.


For applications, please email a CV and Cover Letter to mail@refugeeinfobus.com using the subject ‘Tech Coordinator application’.

Deadline: 28th of December 2021.